Help center

Scheduling / 2 min

Set vacation mode

Pause booking during temporary closures without losing callers.

  1. 1

    Open vacation settings

    Go to Settings, AI Agent, then Call handling. Open Vacation mode.

  2. 2

    Set the return date

    Choose the first date your business is taking appointments again.

  3. 3

    Add a caller message

    Add a short message if callers should hear a specific closure note.

  4. 4

    Save the closure

    Catchdesk avoids booking inside the vacation window and offers a future booking or saves a message for review.

Notes

  • The return date should be the first bookable day, not the day after.
  • Vacation mode still collects leads, so you can follow up when you are back.