Automations / 2 min
Turn on missed-call recovery
Automatically text callers you missed so the lead is not lost.
When a caller does not get through or does not book, missed-call recovery texts them a short while later with an easy way back to you. You can let Catchdesk send it automatically, or have it suggest the text for you to send yourself.
Find it in
Settings → Automations
Call missednot answered or no booking
Short waita few minutes, your choice
Text goes outan easy way to reply or book
Skipped when Catchdesk already handled the call or the caller has opted out.
- 1
Open Automations settings
In the web dashboard, go to Settings, then Automations.
- 2
Turn on Missed-call recovery
Set it to Automatic so Catchdesk texts missed callers for you. Manual instead suggests the text in Next action for you to send.
- 3
Set the delay
Choose how many minutes to wait after the missed call before the text sends.
Notes
- Catchdesk only texts when it makes sense, so a caller it already booked or helped is not messaged.
- A short delay feels human. Texting the instant a call drops can feel automated.