Help center

Account / 1 min

Contact support

Know what to send when you need help from the Catchdesk team.

  1. 1

    Email support

    Send a message to [email protected]. Real people read support emails.

  2. 2

    Include the business name

    Tell us the business name, the Catchdesk phone number, and the issue you are seeing.

  3. 3

    Add call details when relevant

    For a call issue, include the caller number, approximate time, and what went wrong.

Notes

  • Do not email passwords, full payment details, tax IDs, or private customer health or legal details.
  • Screenshots are helpful for app display issues.