Help center

Scheduling / 2 min

Manage bookings

Review, reschedule, and cancel appointments from one place.

  1. 1

    Open Bookings

    Open the Bookings area to see your calendar by month and the appointments for any day.

  2. 2

    Open an appointment

    Tap a booking to see the customer, service, time, notes, and the call it came from.

  3. 3

    Reschedule or cancel

    Move the appointment to a new time or cancel it. You can choose to notify the customer.

Notes

  • Customers can also book, reschedule, or cancel by call or text. Catchdesk confirms the details before it changes anything.
  • Connected calendars stay in sync, so a change here updates your calendar too.