The AI front desk that turns calls into booked work.

Catchdesk answers, captures the request, books by your rules, and brings the moments that need judgment back to you.

Start my 7-day trial→See how it works→
Works with the apps teams already use
Home
Live call· 2m ago
Tuesday, Jun 2Operations dashboard
Today's work
Online
Inbox
Calls
Bookings
Next action
1 needs review
Owner handoff· 1h ago
Priya Shah asked for you
Question about her estimate.
Open call
Today
Reception metrics
Calls handled
1820 total
Answer rate
90%today
Booked
4today
Upcoming
7scheduled
Time saved
52mestimate
Waiting
2customers
Recent calls
7 shown
View all
JL
Jordan Lee
Asked about same-day repair
Lead3m
MS
Maya Singh
Booked brake inspection
Booked18m
CW
Chris Wong
Asked for quote follow-up
Answered44m
PS
Priya Shah
Owner handoff requested
Escalated1h
DA
Diego Alvarez
Rescheduled oil change
Booked2h
SP
Sam Porter
Asked about opening hours
Answered3h
?
Unknown caller
Voicemail captured
Voicemail4h
CatchdeskReceptionist online
Live
!
1 customer waiting

Ready for your review

1
MessageCustomer asked about Thursday

The receptionist replied with the open 9 AM slot.

2
BookingAppointment ready

Service, address, and time confirmed.

3
Follow-upConfirmation sent

Delivered to the customer by text.

Trust

Callers get answers. You keep control.

Catchdesk only says what you taught it, and every switch stays in your hands.

Your knowledge

“How much for a drain cleaning?”

Answered from the services and prices you set. Catchdesk never invents an answer, it works from what you taught it.

Caller capture

“My water heater is leaking.”

Captured as a clean record: who called, what they need, and how urgent it is. No garbled voicemail.

Your rules

“Can I talk to a real person?”

Transferred by rules you set. You can take over any conversation, and Catchdesk steps back while you talk.

Always on

“It's 9 PM. Are you open?”

Answered anyway. Catchdesk knows your hours and books tomorrow's work while you're off the clock.

You stay in control

Take over anytime

Step into any call or thread. The AI pauses until you hand it back.

Recording, your call

Call recording is a switch you own, on or off per your policy.

Block any number

Blocked callers never reach your line or your assistant.

Your data, yours

Review or delete what Catchdesk stores, any time you choose.

Data controls
Built into the front desk

It keeps working after the call.

Catchdesk recovers missed callers, protects your calendar, and follows up until the customer responds.

01Recovery
Recovery activity
+1 (403) 555-0142Abandoned call · 7:42 PM
Text sent
Recovery text

Sorry we missed your call! Reply here and we'll get right back to you.

Text back missed callers

An abandoned call can trigger a timely text, so the lead has an easy way back in.

02Guardrails
Booking check
Saturday · 10:00 AMDeep cleanCreated
Google CalendarNo conflict
Minimum notice2 hours
Customer confirmed · appointment created

Only book times that fit

Catchdesk checks availability and waits for a clear yes before creating the appointment.

03Follow-up
Sending soon
1
Maria Alvarez+1 (403) 555-0198
Stopped
New inquiry · text 1 of 3“Hi Maria, would you still like to schedule your deep clean?”
Reason: customer replied · remaining texts cancelled

Follow up without chasing

Sequences respect quiet hours and stop automatically when the customer replies or books.

The owner app
Live visibility

Know what needs you.

See the live call, the customer request, and the reason Catchdesk needs your judgment without opening another system.

Calls and escalations stay attached to the customer.
Booking control

See every confirmed booking.

See the service, time, and customer confirmation as soon as Catchdesk books it, then edit or follow up when needed.

Availability checks and customer confirmation stay visible.
Customer continuity

Keep the day moving.

Reply from the same thread, check the next action, and move on knowing the front desk still has the context.

Messages, appointments, and follow-ups stay connected.
010203 / 03
Get the iOS app  →
Placeholder app screen · 1
Placeholder of the Catchdesk owner app live-call dashboard
Placeholder app screen · 2
Daniel Cho
Customer timeline
Can I get the F-150 checked today? The brakes are grinding.
Booking call6:02
JUL7
BookingCONFIRMED
Brake inspection and service
Today at 3:00 PM
Placeholder app screen · 3
Daniel Cho
Customer timeline
Booking call1:26 PM
You are booked today at 3:00 PM. Park in the east lot and leave the keys at the front desk.
Catchdesk1:40 PM
Setup

Live before your next coffee

Catchdesk sets itself up from your Google listing. Keep your number, hear it answer, and switch on forwarding when you're ready.

Find your business

Search your Google listing. Catchdesk builds your assistant from it and tunes it to your trade.

Get your number

A local number is ready in seconds. Your existing number stays exactly where it is.

Hear it answer

Call it yourself. Catchdesk picks up, and you watch the result land in the app live.

Forward your line

Flip forwarding on when you're ready. From then on, no call goes unanswered.

Free for 7 days. Your number never changes.

Pricing

Same front desk. Choose your volume.

Every plan includes the connected receptionist system. Pick the monthly call and text capacity that fits your business.

Starter
$79/mo
For a solo operator getting calls under control.
Start trial→
Included in every plan
✓200 voice minutes
✓200 SMS/month
✓Inbound AI receptionist
✓Google Calendar sync
Recommended
Pro
$169/mo
For teams handling calls throughout the day.
Start trial→
Everything in Starter, plus
✓600 voice minutes
✓1,000 SMS/month
✓Simultaneous ring + whisper
✓Deposit collection
Growth
$349/mo
For higher-volume businesses with more calls and texts.
Start trial→
Everything in Pro, plus
✓1,200 voice minutes
✓3,000 SMS/month
✓Listen to live AI calls
✓Multi-location support
✓10DLC-registered business SMS✓STOP / HELP opt-out handling✓Encrypted credentials at rest✓Signed webhooks with audit trail
FAQ

Questions, answered.

How is Catchdesk different from a normal voice AI?+
Most voice AI answers the call and stops there. Catchdesk is the platform that keeps the customer thread, booking rules, follow-up plan, and next action connected after the call ends.
How long does setup take?+
Setup is guided from the app. You add your business line, services, hours, greeting, voice, transfer number, and follow-up preferences. No prompt engineering required.
What happens when the receptionist needs judgment?+
The receptionist routes exceptions to the business instead of pretending. Custom quotes, emergencies, unclear requests, failed messages, and leads that stop replying can be surfaced for review.
Can the receptionist book without the right details?+
No. The booking flow checks required details, availability, business hours, blocked dates, and customer confirmation before an appointment is created.
Can my team take over a text conversation?+
Yes. The conversation stays open in the inbox, so the business can text manually, pause AI replies for that customer, call back, move the stage, archive, or delete the thread.
How does billing work?+
Plans are managed through Stripe. The dashboard shows current plan, usage, allowances, and upgrade paths so owners understand what they are paying for.
Will it sound like my business or like a generic robot?+
Each industry has its own receptionist with a different intake script. On top of that, every business gets its own greeting, services list, hours, voice, and learned corrections from your edits. The receptionist becomes more specific to your business with every call.
Can a customer cancel an appointment by texting?+
Yes, and it works without an AI guessing. If a customer texts “cancel” or asks to cancel naturally, the cancellation flow confirms which appointment they mean and then runs a real cancellation: marks the booking cancelled, removes the calendar event, and texts back a clean confirmation. No “I think I cancelled it” hallucinations.
What if a customer tries to mess with the AI, asks for jokes, stories, or to ignore instructions?+
The receptionist is scoped to help with your business, not act like a chatbot. Off-task requests get one polite redirect (“I’m here to help with your business. What did you need today?”) and then back to the booking flow. No stories, no roleplay, no leaked system prompts.