Help center

Scheduling / 2 min

Change business hours

Control when Catchdesk offers appointments and how it describes availability.

  1. 1

    Open business hours

    Go to Settings, AI Agent, then Call handling or Knowledge, depending on your app version.

  2. 2

    Edit each day

    Set open and close times for each day. Mark days closed when you do not take appointments.

  3. 3

    Save and test

    Save your changes, then ask Catchdesk for an appointment on an open and closed day to confirm the answer.

Notes

  • Business hours affect availability checks. They are not just display text.
  • Use vacation mode for temporary closures instead of changing your regular weekly schedule.